FAQ

Q: Have you received any certificate?
A: ISO Certificate、CIQ Certificate, HALA Certificate, Kosher Certificate and Health Certificate for special needs.

Q: Is your company able to meet customers' special requireme
A: We have a professional scientific research team and will satisfy customers' requirements within our compass.

Q: What's the shipment time?
A: In normal circumstances, we delivery the products within 15days after receiving your down-payment or copy of L/C.

Q: Where is the loading port of the goods?
A: Our main port, such as Shanghai、Qingdao、Tianjin and other ports.

Q: What payment terms do you accept?
A: T/T: 100% T/T in advance; T/T in advance and balance against B/L copy L/C: L/C at sight; L/C 60/90/120days OA: OA30/60/90days

Q: How do you make a price offer and how long is its validity?
A: Price is up to product’s спецификация, usage and quantity.Its validity is in accordance with market quotation.

Q: Do you have oversea agencies?
A: Until now, we have no agents in any countries. If your sales volume meet our requirements, we should be very gald to accept you as our agent/sole agent.

Q: Do you supply free samples? When can we get sample?
A: Normally, we only arrange sample free of charge for old customers. While, as for new customer, we can turn back the charge when he confirms the order. We will arrange the sample within 3-5days after your confirmation.

Q: Who are your target clients?
A: Our target clients are beverage plants, food products factories, feed factory, distributors and so on.

Q: What're the main fields your products involved in ?
A: Our products are widely applicated in food and feed addition industry, natural and synthetic, inorganic,organic and so on.

Q: What is the MOQ of your products?
A: The MOQ depends on different products and usage.